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Faq's
Frequently Asked Questions
Frequently Asked Questions
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Where is your showroom?A: You can find us on the springwood industrial estate, our full address is Unit 26-27, Block B Braintree Enterprise Centre, 46-48 Springwood Drive, Braintree, CM72YN
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What are your opening hours?We are open from 8:30-17:30, Monday to Saturday.
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Can I visit the showroom without an appointment?While we warmly welcome walk-in customers, we recommend scheduling an appointment in advance to ensure we can provide you with the undivided attention and personalized service you deserve.
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What types of luxury kitchen and bathroom products do you offer?We curate an extensive selection of opulent furniture, fixtures, and fittings, meticulously chosen to fulfill even the most discerning tastes. Our range includes a stunning array of designer pieces that epitomize elegance and sophistication.
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Can I personalize and tailor the products to reflect my unique style?We take immense pride in offering bespoke customization options, ensuring that your kitchen or bathroom transcends the ordinary and becomes a personalized masterpiece. Our team of expert craftsmen and designers will work closely with you to create a truly tailored space.
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Do you provide comprehensive design and consultation services for kitchen and bathroom projects?Without a doubt, we offer an exceptional range of design and consultation services that are meticulously crafted to surpass your expectations. Our experienced design team will seamlessly blend your aspirations with their creative expertise, ensuring a harmonious fusion of functionality and aesthetics.
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What sets your showroom apart from others?At our showroom, we pride ourselves on offering an unparalleled experience that encapsulates exclusivity, superior craftsmanship, and impeccable attention to detail. Our commitment to providing a comprehensive concept-to-completion service, along with our generous 2-year installation guarantee, truly distinguishes us from the rest.
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Do you collaborate with contractors and interior designers for larger projects?We are renowned for our collaborative approach and are more than delighted to collaborate with contractors, interior designers, and architects for projects of all magnitudes. Our expertise and seamless coordination ensure a cohesive and awe-inspiring end result.
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What is the process for ordering and installing products from your showroom?Our ordering and installation process is executed with utmost precision and professionalism. To provide you with detailed insights, we invite you to explore our informative projects page on our website. Here, you will find comprehensive information that outlines our meticulous process, ensuring a seamless journey from selection to installation.
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Can you recommend qualified installers in the area?While we highly recommend utilizing our specialized installation service, designed to provide a seamless and stress-free experience, we are more than happy to assist in finding qualified installers in your area. Our team can offer valuable insights, ensuring a harmonious collaboration with your chosen professionals.
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What warranties or guarantees do you offer on your products?We understand the importance of peace of mind when investing in luxury. Hence, our handpicked selection of products comes with exceptional warranties and guarantees, varying based on the manufacturers. Additionally, our installations are backed by an impressive 2-year guarantee, demonstrating our unwavering confidence in our ability to deliver on our designs.
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What payment options do you accept?To facilitate a seamless experience, we offer a range of convenient payment options, including major credit cards, bank transfers, and cash.
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How can I get in touch with your showroom for further inquiries?We eagerly await the opportunity to assist you further. Please feel free to reach out to our showroom by calling our dedicated line at 01245948400 or alternatively, you can submit your inquiry through our online contact form on our website. Rest assured, our team will respond promptly with the utmost professionalism and expertise.
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